Shipping Policy

At MyTraumaDrama.com, we aim to provide you with a seamless and efficient shipping experience for your card game purchases. Below, you'll find details outlining our shipping procedures and terms:


Processing Time:

• Orders are typically processed and shipped within 1-2 business days of the order placement, excluding weekends and holidays.

Shipping Methods:

• We offer standard shipping options for all orders. Expedited shipping may be available at an additional cost, depending on your location and the selected carrier.

Shipping Costs:

• Shipping costs are calculated based on the weight of your order and the shipping destination. The exact shipping cost will be displayed during the checkout process before you complete your purchase.

Shipping Destinations:

• We currently offer shipping within USD and India. If your country or region is not listed, please contact our customer service team for assistance.

Delivery Timeframes:

• Standard shipping typically takes between 3-7 business days for domestic orders and 7-14 business days for international orders, depending on the destination.
• Please note that delivery times may vary due to factors beyond our control, such as customs delays or inclement weather conditions.

Order Tracking:

• Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery.

Shipping Restrictions:

• Some products may be subject to shipping restrictions due to size, weight, or regulatory requirements. If your order contains any restricted items, we will notify you promptly and provide alternative shipping options if available.

Incomplete or Incorrect Addresses:

• It is the responsibility of the customer to provide accurate and complete shipping information at the time of order placement. We are not liable for delays or non-delivery caused by incomplete or incorrect addresses provided by the customer.

Lost or Damaged Shipments:

• In the rare event that your order is lost or damaged during transit, please contact our customer service team immediately for assistance. We will work with the shipping carrier to resolve the issue and ensure that you receive a satisfactory outcome.

Contact Us:

If you have any questions or concerns regarding our shipping policy, please don't hesitate to reach out to us at help@mytraumadrama.com

Changes to this Policy:

We reserve the right to update or modify this shipping policy at any time. Any changes will be effective immediately upon posting on the website.

By placing an order with MyTraumaDrama.com, you agree to comply with the terms outlined in this shipping policy.

Last updated March 2024